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2-way SMS Chat and Phone Calls

Enable secure, immediate interactions with 2-way SMS and calls.

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Direct Communication

Enable real-time, two-way communication between patients and healthcare providers using our integrated SMS chat and phone call system. This functionality allows for immediate and secure interactions, facilitating timely discussions and enhancing patient care.

Enhanced Accessibility

Patients can easily reach out to their healthcare providers for quick queries, advice, or to report symptoms, making healthcare more accessible and responsive. Providers can also initiate messages or calls to deliver care instructions, share health tips, or provide updates on treatment plans.

Integrated Messaging Interface

Manage communications effectively with a dedicated messaging screen for comprehensive access, complemented by conveniently located messaging options throughout the EHR. This design ensures that providers can quickly initiate messages or calls from any working area, enhancing accessibility and maintaining workflow continuity.

Enterprise Communication Management

Practices with multiple locations can manage communications effectively, using unique or shared phone numbers across sites. This flexibility allows for tailored communication strategies that suit the operational needs of each location, ensuring clear and organized interactions within a larger healthcare enterprise.

Secure Document Sharing via SMS

Share documents securely with patients via SMS in a HIPAA-compliant manner. This capability ensures that sensitive information such as lab results, health summaries, and other documents can be communicated quickly and securely, enhancing patient engagement and trust.

Financial Transactions via SMS

Send payment links and patient statements directly to patients via SMS. This convenient feature simplifies the billing process and improves the efficiency of collections, providing patients with an easy way to view and settle their healthcare expenses.