Epic Systems | Predictive analytics, voice recognition | Population health management | Large hospitals and multi-specialty systems | Outdated tech stack; very complex UI; slow performance; hard to customize, Meant for Larger Clinics |
EdvakEHR | Real-time AI, fast customizations, modern UI | Complete automation & real-person support | Small and mid-sized clinics | None reported—best-in-class support, modern UI, rapid feature rollout |
Cerner | Predictive risk analysis, NLP | Proactive patient management | Larger clinics and health systems | Primarily built for enterprise setups; less agile for smaller practice needs, Slow Feature Updates, Expensive. |
Allscripts | ML tools, patient engagement tools | Admin task automation | Small to medium practices | Slow system performance; limited user-friendliness; costly customization, Long Training, Limited AI Use |
Athenahealth | AI billing, telehealth integration | Revenue cycle optimization | Clinics with high telehealth focus | Tech stack aging; not ideal for small general outpatient clinics |
eClinicalWorks | Virtual assistant, analytics | Full automation | Integrated care environments | Clunky user interface; long delays for feature customization, Limited AI, Hard to Use |